Terms & Conditions
By visiting this website or purchasing our artworks, you agree to be bound by the following terms. Please read them carefully before placing an order.
Last updated: August 2026
General Terms of Use
Welcome to niharikartist Fine Art Atelier. These terms govern your use of our website and any purchase made through it. By accessing any part of this site, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.
All intellectual property rights in original artwork designs, illustrations, brand names, photography, and website content belong exclusively to niharikartist. You may not reproduce, distribute, or commercially exploit any content without prior written permission.
We reserve the right to refuse service, cancel orders, or limit sales to any person or geographic region at our sole discretion.
Account Registration & Guest Access
You may browse the website as a guest. However, to place an order or proceed to checkout, you are required to create an account or sign in. This ensures order confirmations, shipping updates, and any refund communications reach you reliably.
You are responsible for maintaining the confidentiality of your account credentials. niharikartist is not liable for any loss arising from unauthorised use of your account.
All order information provided — name, address, email, phone — must be accurate. We are not responsible for non-delivery caused by incorrect details supplied at checkout.
Payments — Powered by Razorpay
All online payments on niharikartist are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We accept UPI, Credit Cards, Debit Cards, Net Banking, and supported Wallets.
By choosing online payment at checkout, you agree to Razorpay's Terms of Service and Privacy Policy.
Cancellation & Refund Policy — Razorpay Orders
Cancelled within 24 hours of order placement
A full refundwill be issued to the original payment method. Refunds are initiated within 1–2 business days and typically reflect in your account within 5–7 business days, subject to your bank's processing timelines.
Cancelled after 24 hours — or once painting has begun
No refund will be issued. As each artwork is hand-painted specifically for your order, we cannot recover the materials or artist time once work has commenced.
To request a cancellation within the eligible window, email hello@niharikartist.com with subject "Cancel Order — [Order ID]" immediately after placing your order.
niharikartist does not store your card details. All payment data is handled exclusively by Razorpay's encrypted infrastructure.
Shipping & Delivery
Orders are typically dispatched within 5–10 business days after placement, as each piece is created to order. Estimated delivery timelines are communicated at checkout and via email.
niharikartist is not liable for delays caused by courier partners, customs clearance, or circumstances beyond our control (natural events, strikes, etc.).
For international orders, customs duties and import taxes are the sole responsibility of the recipient. See our Refund & Returns Policy for full details.
Intellectual Property & Artwork Rights
All original artworks, designs, photographs, and digital assets on this website are the exclusive intellectual property of niharikartist. Purchasing a physical artwork does not transfer any copyright or reproduction rights to the buyer.
You may not photograph, scan, reproduce, or digitally distribute any purchased artwork for commercial purposes without explicit written consent from the studio.
Governing Law & Dispute Resolution
These terms are governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website or any purchase shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.
We encourage you to reach out to us directly before initiating any formal dispute. Most concerns can be resolved promptly through open communication.
Grievance Officer
In accordance with the Information Technology Act, 2000, and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Niharika
Grievance Officer — niharikartist Fine Art Atelier
Email: hello@niharikartist.com
Grievances will be acknowledged within 2 business days and resolved within 7 business days of receipt.
These terms may be updated periodically. Continued use of the site constitutes acceptance of any revised terms.